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Gray Daniels Auto Family-

Based on 3 reviews

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6060 I-55 NORTH FRONTAGE RD

Jackson, MS 39174

(601) 899-6060

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Reviews

Review it at YellowPages.com

not impressed

Posted by mightypile on 8/15/2008

I took my pathfinder in to have an oil leak diagnosed. I thought it might take an hour, tops. I told them I didn't have a lot of time, and I'd come back another day if they needed more than a couple hours. After spending a half-day with them, I told them I simply had to get my car back and get my kids from school. After another hour or so, I had my car back, but he had no estimate on cost to fix the leak. He called me the next day and told me that it would cost over $700 and that he couldn't order the part unless I pre-paid. Not only that, but he wouldn't take my credit card over the phone. He wanted me to come in person to do nothing more than give him my credit card information and sign a receipt. This actually worked out well because it frustrated me enough I went to an independent garage for a second opinion. They replaced a $10 gasket and charged me $90 for labor. It hasn't leaked since.

Gray Daniels Ford Service

Posted by disappointed01 on 5/18/2008

pathetic. took them a high performance car. claimed they could work on it. DIDN'T EVEN PUT IN THE CORRECT SPARK PLUGS!!!!! AND THE ONES THEY PUT IN WERE GAPPED INCORRECTLY!!!!! would not refund my cost for repairs, and all the repairs were wrong! i should not have to pay for their incompetence. but they feel you should. terrible company.

Great customer service

Posted by fullerj on 1/23/2007

Out standing customer service

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